Terms of Service

At Patouli Jewellery, you agree to a few straightforward terms when you browse or place an order on our website.

1. Using Our Site
When you shop with us, you confirm that you’re old enough, typically 18 or older.

2. Your Account
If you sign up, you’re in charge of keeping your password and login details secure. Let us know immediately if you suspect someone else might be using your account.

3. Ordering Process
An order becomes official only after you receive our confirmation email or message. Custom or made-to-order pieces may take longer to process, and we’ll let you know in advance.

4. Prices & Availability
We do our best to keep stock and prices up to date, but sometimes items may sell out or prices may change without notice. If something you ordered isn’t available, we’ll notify you ASAP.

5. Changes to Terms
We may update these terms from time to time. Each time you use the site, you're agreeing to the most recent version.

6. Legal Stuff
These terms are governed by Pakistani law, and any disputes fall under the courts in Karachi.

If you ever have any questions, feel free to reach out to us through the Contact Us page.